Availability Search

Search By Name

 

Vacation Rental Policies

 

Age Requirement:

The registered guest must be the one to do the check-in and must be at least 25 years of age with proper identification to check-in to the unit. Individual making the reservation must be 25 years of age or older and must occupy the rental property the entire term of the reservation. If individual on reservation is under the age of 25 the individual and guests will not be allowed to check in and no refund will be issued.

 

Reservation Deposit Policy:

Reservation within 60 days of arrival - All reservations made within 60 days of arrival date require 100% deposit at time of booking and are nonrefundable.

Reservations outside 60 days of arrival - Reservations made more than 60 days prior to arrival require a 50% deposit at time of booking with the remaining 50% due 60 days prior to arrival date. The remaining 50% balance will/may be charged to original credit card automatically unless special arrangements are made. 

Special Payment arrangement options - In certain cases, payment arrangements can be made so long as the deposit is received at the time of booking. Many different payment options are available as long as the balance is paid 60 days prior to arrival. Please call the office if you need to make payment arrangements.

Please make your check payable and mail to:
Historic Key West Vacation Rentals, 425 Eaton Street, Key West, FL 33040

**Please include your booking number and full name in the Memo Line of your check.**

 

Types of Payment Accepted:

We accept Visa, Master Card, and Discover for. There are no refunds for early departure. We also accept e-checks and checks for reservations outside of 60 days prior to arrival. International customers have the option of an international wire transfer.

 

Housekeeping:

Your home is cleaned prior to your arrival and also upon departure. Daily housekeeping is available for all nightly rentals and includes exchanging towels if needed at an extra cost. Mid-stay cleanings are required on all monthly rentals.

 

Cancellation Policies & Trip Protection:

Weekly, Monthly and Holiday Cancellation Policy:

For all rentals, a full refund less any travel insurance and a $500 cancellation fee will apply. Written notice must be given more than 60 days prior to arrival. If cancellation is made within 60 days of arrival date, the entire amount paid is forfeited

 

Hurricane Policy:

There will be no refunds for weather or hurricanes. If guests are concerned about possible interruption or cancellation due to a impending storm, or hurricane warning, or mandatory evacuation, guests are advised to purchase trip cancellation and interruption insurance from CSA. This insurance offers a comprehensive cancellation and interruptions policy which protects your vacation investment in the event of a cancellation due to a sudden emergency before or during your trip.

 

Trip Protection Info:

Trip Protection equals 7.65% of the reservation total (rental amount, taxes, and applicable fees) and is non-refundable.

 

Smoking:

Our homes are all non-smoking. Smoking is allowed outside only and ashtrays are provided. Smoking inside will result in additional cleaning charges.

 

Guest Responsibilities:

The rental agreement specifies the number of adults and children allowed to stay as guests in the unit. If a number greater than the agreed upon number or ages occurs, you will be asked to leave with no refund. Guests under the age of 25 must be accompanied by a parent or guardian.

The guest signing the rental agreement assumes all responsibility for the actions and behavior of all guests and agrees to follow the rules of the property posted therein.
Our properties are in residential neighborhoods and are unsuitable for loud parties, events or entertaining groups. If behavior or noise results in a complaint or any violation set forth by the City of Key West laws and ordinances, or any other violation of the rental agreement, a charge of $100 for the first complaint will be assessed and you will be asked to leave with no refund upon a second complaint.

If keys are lost, there will be a rekey charge for the entire home.

Lockouts for any guests will result in a $30 charge to the guest's card on file

Guest agrees to pay $50 service fee for non-emergency services performed outside of normal business hours (10am - 6pm daily). Historic Key West Vacation Rentals has sole discretion on whether service performed is considered an emergency or not. Fee will be charged to registered guest’s credit card on file.

If personal property is left behind and it is necessary for the items to be returned, please call our office at 305-296-1010 or email us with your name, date of stay and unit you occupied. We will then work with you so that you can coordinate pick up of items left behind at your cost with a courier.

 

Concierge and Special Services:

Our staff provides concierge services to meet all your needs. Contact the office for all excursion questions.

 

Minimum Night Requirements:

Minimum night requirements are as follows:

- January thru April - 5 night minimum
- May thru mid - December - 3 – 5 night minimum
- Fantasy Fest Week - (late October) - 5 night minimum
- Christmas & New Years - 5 night minimum
- Special Holidays and Events may have up to 7 night minimums.

Please contact us for special requests. Under no circumstances do we rent out monthly, non-transiently licensed properties for a period of less than 30 nights (28 in February).

 

Check-In & Check Out Times:

Check-In time is 4:00 PM. Please do not count on an early check in. While we do our best to accommodate requests for early arrivals, please be advised that an early check-in is at the discretion of our executive housekeeper, and is only possible if the rental property you are renting is prepared for arrival and approved in advance during the check-in call.

Properties must be vacated by 10:00 AM. You need to check out at the office. Housekeeping and maintenance professionals must have access to all properties from 10:00 am to 4:00 PM and guests who leave after 10:00 AM may be subject to an additional charge.

 

Late Check-Out:

A late check-out can be requested by contacting the office either by phone - 305-296-1010 - or by email -bookings@historickw.com. However, a late check-out is at the discretion of the executive housekeeper and maintenance staff. Late check outs will give guests until 12:00 Noon only. Under no circumstances is a guest to re-enter a property after check out.  

 

 

Late Arrival:

The late check in lockbox code will be emailed to you prior to the office closing on your arrival date if you have not yet checked in.

If you are arriving after 6:00 PM, please print and bring with you the e-mail confirmation letter with driving and late check-in instructions and come into the office the next morning to register, receive more keys, maps and Key West information.

 

Weekly and Monthly Rental Policies

Rate Notice & Additional Fees:

Published rates are subject to change without notice and do not include 7.5% State Sales Tax, 5% Monroe County Tourist Tax. A variable reservation fee applies to all weekly/monthly reservations. There is a cleaning fee included in the rental amount. Reservation fees and cleaning fees vary for all rentals.

 

Receiving Mail:

Do not have personal mail, UPS or FedEx packages sent to the property as most owners have a forwarding order in effect and your mail will be forwarded to them. You may have mail or packages sent to our office during your stay. Post as: C/O Historic Key West Vacation Rentals, Attn: the Rental Contract holder name, 425 Eaton Street, Key West, FL, 33040 and we will call you when they arrive for pick-up.

 

Pet Policies:

Pets are welcome in some units. If you are planning on bringing a pet, please read over the lists of breeds that are NOT accepted below:

§  Pit Bulls-Pit Bull Terriers, American Pit Bull Terriers, American Staffordshire Terriers, Bull Terriers, or Miniature Bull Terriers

§  Crossbreeds with American Pit Bull Terriers. No Full Bred or Mixed

§  Rottweiler-No Full or Mixed Akita-Including Japanese and Akita Inu.

§  Bermese-Including Mountain Dog, Berner Sennenhund and Bernese Cattle Dog.

§  Canary Dogs-Including Perro de Presa Canario

§  Chow Chow

§  Doberman

§  German Shepherd

§  Husky-Including American, Eskimo and Greenland (Siberian Okay) Karelian Bear Dog

§  Rhodesian Ridgeback Russo-European Laika-Including Russian Laika and Karelian Bear Laika

§  Wolf Hybrids

§  Any Breed of Guard Dog trained to Attack

 

The foregoing applies to both purebred and mixed breed dogs. It is our hope that you and Fido have a wonderful time in Key West, and we hope these rules will create a harmonious stay for all our guests!

§  Fido must be on a leash in all common areas and must be taken off premises for potty breaks.

§  Please crate your Fido if they are destructive, you are responsible for damages and/or extra cleaning.

§  Fido is permitted in your rental alone while you are out if Fido is a NON-BARKER, but please leave on TV for company.

§  If Fido is noisy when left alone, please take Fido with you when going out.

§  If Fido is disruptive to other guests (barks in your unit and results in a complaint to our office), you will be asked to board him/her during your stay or you will be asked to leave, with no refund.

 

Please note that if a pet is found to be in a home but not listed on the reservation the applicable Pet Fee will be immediately applied for each pet for the entire length of stay, provided the home is pet friendly. If it is not the pet must be removed. If you must leave us as well, no refund for the rental will be given.

Historic Key West Vacation Rentals 425 Eaton Street Key West, FL 33040 (305) 296-1010 bookings@historickw.com

© 1999 - 2017 | Powered By Escapia Vacation Rental Software | Terms of Use | Logon